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The Director of Education, being executive head of schooling system in Delhi, has before him, a Herculean task of managing around 1000 schools with 40,000 staff to cater to about 9.5 lakh children with the sole aim to provide quality education in the government. schools.  The sheer extent of numbers to be provided this facility has its fall out on the effort required to ensure reasonable level of performance in all schools.   

Keeping in view the daunting task ahead a web based MIS was mooted that was  capable of the following:

Accordingly, a Web based IT Plan with following capabilities was thought of :-

  It should  capture almost the entire workflow and processes of the Department and somewhat reengineer them to suit the demands of modern and efficient work procedure.

It should provide all the information in the required format at the right time with accuracy to  facilitate decision  making by the authorized decision makers.

 The mooted IT PLAN should enable, ensure and force the people to use it.


It should make the work so much easier and faster/smoother  that people adopt  it willingly even if there is initial resistance in the form of mental barriers for using an entirely new system.

Reduce the burden of routine, repetitive and monotonous works to a fraction of the original and spare more time to the officials to indulge in more constructive and creative works.

The web based MIS was extended in all of the schools that covered all the aspects of management in the two years 2002-03 and 2004-05.  

When the new Director joined the Department in February 2005, he had even a more challenging task ahead of him. The challenges were that of Consolidation, Fine tuning, Technical Perfection and Institutionalization to take the programme to the point of no return.  

A conceptually right MIS was in place which won accolades from all corners including winning Golden Icon Award  in 8th National e-Governance Conference for Exemplary Leadership and best ICT Achievement of the Year in the New Entrant category.    There is no dearth of fantastic initiatives in the field of e-Governance but there are very few of them who sustain the test of time and that is equally if not greater challenge than initiating the programme itself. There is no denying the fact that putting the MIS into place was a Herculean task, however the sustainability & continuity of the same is equally daunting as with change of guard, there are vested interests who try to scuttle any reforms in the system.  

Logical Conclusion to the existing system by taking New Initiatives

The entire focus earlier was primarily in Personnel, Office & Finance Management as it was felt that once the personnel issues were addressed, the staff can be motivated towards academic reforms.

The IT initiatives had to be taken to its  logical conclusion  and for this the programme was extended to usher in academic reforms touching the issues directly affect classroom teaching, student performance & accountability of teachers through interventions such as:-

Computer Aided Learning in multimedia classrooms.

  Online Admission of Students and tracking their details through issuance of SLC.

  Online School Information including geographical boundaries of a particular school.

  Online Student Feedback

  Online Inspections of Schools.

   Online Assessment of Classroom teaching in respect of each and every teacher.

  Online attendance of Students to check truancy.

Public Interface has become dynamic with any person in the Capital having direct access to the highest executive i.e. Minister of Education though ‘Mail to Minister’ Link.

Technical refinement was initiated through training the Programmers to work on the N-tier architecture instead of 2-tier architecture implemented before.

The message was conveyed to all concerned in no uncertain terms that the programme is going to be implemented with a renewed zeal and it was going to be extended to all the areas so far untouched by IT interventions.   And that there was no going back on the reforms already undertaken.

It was also decided that not only should we institutionalize and consolidate, we should start working in all the potential areas where maximum gains in real terms are going to accrue.

The initiatives of ICT undertaken this year include consolidation & fine tuning of existing Modules such as  :

Finance Module

Pay Roll Module

Infrastructure Module.

Student Module

Personnel Information System

Transfer Posting Module

Court Case Module

Vigilance Module

  MIS Mail

Online attendance of Teaching Staff.

and new initiatives under taken are broadly divided into 4 categories as under:-

1. For Students

Computer Aided Learning
Computer Education Project extended to remaining 650 schools.
Online Student Management Module
Online Student Feedback
  Computerised I-card facility for students introduced                                  

2. For Personnel Management

  Transparent online transfers with the employee’s  choice of workplace
  HR Module further fine tuned.
  E-Service book under preparation.
  GPF transactions to be made online shortly.

3. For Office Management

   Online Finance Management – Budget Module                                
  Online Library Management System

4. For Public Interface

  Online School Information System
  ‘Mail to Minister’  link available to all Members of Public and DoE.
  All the Departmental Orders/Circulars available for  Public online on Department’s Website  www.edudel.nic.in

For Students

1. Computer Aided Learning(CAL) –

What is CAL?

CAL stands for Computer Aided Learning.  It is a method of interactive learning teaching process in which resources of computer are used to impart learning to the children.

Vision through CAL

   To bridge the digital divide between the Rich and the Poor, IT being a great leveler. 

   To bring the government schools of Delhi at par with the best school in private domain.

  Comprehensive coverage from basics to the complex formulations of standard-XII.

  Wide spectrum of issues like environment Education, Health, Hygiene to be catered beyond
    the routine.

Areas of social concern like drug related hazards, alcoholism, harmful effects of smoking etc.
  to be integrated with traditional learning.

2. Computer Education Project(CEP)           

Delhi Government has introduced Computer Education in all the Delhi Government and Government Aided Schools from Class-VI to Class-XII.  For this:

10/20 Computers Lab is set up in every school.

2/3 computer teachers provide by the Department per school.
All the schools under Delhi Government are imparting Computer Education under Computer
Education Project(CEP).

Functional Literacy is made available to the children of Class VI to X.

Computer Science, Informative Practices and Multimedia are introduced as elective
subjects in Class XI & XII.

The children of Government Schools are becoming more oriented towards job market & this
paves way for their economic empowerment.

3. Online Student Management System including Online Admission –  

The Online Student Management System has been developed to administer all the work processes related to the students right from registration for admission in Delhi Government Schools till the student  leaves the school by obtaining School Leaving Certificate(SLC).  The module comprises of  following major components :

  1. Online Registration and Admission
  2. Online Performance tracking of all the Students including result analysis.
  3. Issuance of SLC, Marks Sheet and other Certificates to the Students.
  4. Online attendance of students.
  5.  Health record of each student.

The Online System is being used as a very effective tool to ensure the following:

  Substantial increase in enrollment.

  Tremendous increase in teaching days by  saving  time in admission process.

Tracking each and every child to check drop out at any stage and maximise efforts to ensure retention in the educational system including schools and/or Learning Centres run by NGOs under Sarva Shiksha Abhiyan(SSA).

Creating a massive and accurate database in respect of around 10.5lakhs children studying in Delhi Government Schools on various parameters.  This database acts as a very important decision support system as various queries can be generated from it for effective and timely decision making.
  Analysing the CBSE Results and pinpointing the shortfalls.  Subsequently, corrective actions are taken by the department to improve results.  One of the major initiatives emanating from this exercise was organization of seminar for all the  Maths Teachers of Delhi to improve the results.

Optimal utilisation of resources like infrastructure and rational distribution of manpower.

All the children seeking admission in Delhi Government Schools can now do so without much hassle.

The entire process is fully transparent and fair.

The onus of taking admission is shifted from children/parents to the concerned Schools thereby taking governance at the door steps of the citizens.

4. Online Student Feedback

Feed back from students obtained online regarding the classroom teaching and other activities of the school.  

The component of feed back from students is designed to take the feed back straight from the recipients of the educational services provided by the system.  It is the prime input for decision support system upon which any further corrective action may be initiated.

5. Online Computerized Student I-card facility

The data available on the Student Module has facilitated the introduction of online computerized Student-I card facility whereby all students enrolled in the Directorate can be issued computer generated I-cards.

For Personnel Management

Online Transfers

 Online Transfer Posting process has utilized the GIS data to ensure minimum inconvenience to the employee at the time of transfer.  The driving criteria for posting is distance from residence subject to availability of vacancy.    

E-Service Book

Since almost all of the data regarding employees service record, Bio-Data and Payroll is already online, very shortly E-Service book is going to be made mandatory.  It’ll automatically integrate orders generated on other modules specific to the personnel including Pay Fixation, Leave, Promotion etc. with the e-Service Book.

GPF Details

Since salary bill is being prepared online, GPF details already there in the online database in respect of all Employees.  The logical corollary would be to make GPF sanctions by Head of Department online & subsequently integrate with withdrawal from GPF Department.


Budget Allocation

All the budgeting and expenditure is maintained online through web based Management Information System(MIS) of he Department.  Salary and other Expenditure Bills for around 42000 employees working in 929 schools and 100 branch offices are being generated and processed online through Finance Module.  Budget for all the government schools under 150 heads is also being allocated through this module.  Speedy disposal of cases of GPF and other advance withdrawals are also possible through this module.  Total Expenditure is available in real time with different schemes wise, month wise and other details.  Through this module lakhs of man-hours are saved, increasing the accuracy and speed of the administrative work.

File Track Module

File Movement in the Department is being done online thereby increasing the transparency and decreasing the unwanted delays in processing.   

MIS Mail

A web based internal mailing system is introduced for the employees of Directorate of Education.  Through this all the employees can interact with any office, branch or individual officer.
Library Management System

The Department has initiated a gigantic task of indexing all the books of each and every school library under the Directorate.  All school libraries will be integrated online through library management system thus giving rise to biggest pool of reference books not only for the students but also for the teachers.  The pool will, perhaps, be the biggest, if not in India at least in the state of Delhi

 A consolidated pool of reference books, as available with the Directorate of Education, will give opportunity to the students to have access to the study material which otherwise is not available to them due to the financial constraints.

 The details of available reference books in different schools at the Click of the Mouse will quench the thirst of inquisitive minds.  Students will be encouraged to explore the new ideas, the new fields which will supplement their routine academic curriculum.  This will broaden the horizon of the tender and developing minds of the students helping them to become a better human beings and valuable citizen of the country.

For Public Interface

Online School Information Module

 1. Availability of Online real time information regarding all the schools run by Delhi Government on various fields like   location of the school on the GIS Map, courses offered in different classes, number of students and names of teachers present on a particular day, the rank of the school in the entire Directorate in various examinations like CBSE, CCEP, Common School Exam etc. among other  facts that may be of interest to the common public.

All the information about the Department, its functioning, facilities, school information, admission process, latest news, contact information, various departmental circulars and administrative orders, school location along with geographical boundaries, is present on the website of the Department.

Mail to Minister Link

The facility of Mailing to the MoE has got a very good response.  It is being utilized by the Hon’ble MoE to gauze public opinion, formulate suitable policies and address to genuine grievances of the members of the public.  It has facilitated access to the highest functionary of the Executive within the Department to the common man.

Online Student Feedback Module

Feed back from students obtained online regarding the classroom teaching and other activities of the school.

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Last updated : 23 Mar, 2014