Who can file a complaint?
A person with disability or any
individual or an organization, on behalf of the victim may file the complaint
along with of the disability certificate of the victim and supporting documents
by post/by hand/by e-mail.
Who to approach
State Commissioner for Persons
with Disabilities
25-D Mata sundri Road, Near Guru
nanak Eye Center New Delhi-110002
Phone-011-23216003-04 Email:
comdis.delhi@nic.in
How to approach
You can approach to State
Commissioner in one of the following ways:
1. In Person
2. Through
a Representative
3.
Through Registered Post
4. By E-mail
What
details should be given with the complaint?
1. The name of the complainant, the name of
victim (the affected person with
disability),
complete postal address, contact number, email if available.
2. Brief
description of the victim
3. Nature and percentage of disability
4. The name of the person (s) &
organization(s) against whom complaint is being made, together with their
address & details, so far as they can be ascertained.
5. The facts
relating to the complaint
a. What
happened?
b. When the incident happened?
c. Where it happened?
d. What reliefs you is sought?
Documentation
Required
You must give Documents in support
of the allegations contained in the complaint.
You must enclose a clear and
legible copy of Disability Certificate of the victim from a valid authority.
What
Happens Next
Once
the State Commissioner has received your complaint, a copy of the complaint
will be referred to the opposite party mentioned in the complaint directed for his/her
version of the case with a copy to the complaint. The complainant may submit
the rejoinder. If necessary, the
parties may be heard in person.
If the complainant or his/her
agent fails to appear on the date, the State Commissioner in his discretion may
dismiss the complaint or decide on merits.
Where the opposite party or his
agent fails to appear on the date of hearing, the Commissioner may take such necessary
action under of the Rights of Persons with Disabilities, Act 2016 as he deems
fit for summoning and enforcing the attendance of the opposite party or decide
the complaint ex-parte.
The State Commissioner may on such terms as he deems fit and at any
stage of the proceedings, adjourn the hearing of a complaints.
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